We are looking for a Customer Service Representative who speaks both Swedish and English to join our Customer Support Team. You will be working for our client, one of the biggest online accommodation providers worldwide. If you have excellent Swedish and English language skills (verbal and written), strong communication and administration skills, customer-focused approach, attentiveness, positive attitude, and relevant permit to work in Greece then this job might be for you.
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Customer Service Representative Swedish-English
Your duties and responsibilities:
- Handling incoming phone calls and emails from the website users
- Acting as an intermediary between the customers and accommodations
- Managing reservations, special requests and complaints and finding solutions to website users´ inquiries
Your profile:
- Excellent written and verbal language skills in Swedish (at least C1)
- Ability to communicate written and verbal in English ( at least B2)
- Strong customer service focus
- Prior work experience in a customer service/service/sales organization is appreciated
- Excellent written and verbal communication skills
- Basic computer knowledge
- Ability to work in a team
- Ability to work in shifts
- Punctuality and attention to details
- Problem solving capabilities
What we offer:
- Competitive salary
- Flexible working hours from Monday to Friday – Morning shifts – 40 hours per week
- Full training
- Supportive team and friendly environment
- Possibility to gain working experience and career opportunities
- Fully remote work
- Health benefits and work-life balance
- Wellbeing – Feel good activities
- Performance bonus every month
- Vouchers
| Tsimiski 43, Thessaloniki ,Greece | https://jobs.majorel.com/greece/en/home
A big team is looking forward to you.
Apply here or send your questions by e-mail to jobs.greece@majorel.com.
Majorel Greece LLC | Human Resources | Rizos Thanasis
You are looking for another location or want to learn more about Majorel?
Visit us on jobs.majorel.com/greece.